I’m not able to add payment method

I had canceled several old subscriptions and now I can’t change my payment method

iPhone 11, iOS 16

Posted on Jul 24, 2023 04:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2023 04:31 AM

Why can't you? Including basic information in your post will assist us in quickly finding a specific answer to your question. Provide a clear description of what you are trying, where it fails to perform as expected, and the exact wording of error messages. Include your hardware year and model information if you have not already done so in the posting information.


See this article about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple ID payment method - Apple Support

"If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."


Here is how you update your payment method on an iPhone or iPad:

1. Open the Settings app.

2. Tap your name.

3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.

4. Tap Add Payment Method, enter the new payment method, then tap Done.

5. Tap Edit.

6. Tap the red delete button next to the old payment method, then tap Delete.


1 reply
Question marked as Top-ranking reply

Jul 24, 2023 04:31 AM in response to SilverbackDad

Why can't you? Including basic information in your post will assist us in quickly finding a specific answer to your question. Provide a clear description of what you are trying, where it fails to perform as expected, and the exact wording of error messages. Include your hardware year and model information if you have not already done so in the posting information.


See this article about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple ID payment method - Apple Support

"If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."


Here is how you update your payment method on an iPhone or iPad:

1. Open the Settings app.

2. Tap your name.

3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.

4. Tap Add Payment Method, enter the new payment method, then tap Done.

5. Tap Edit.

6. Tap the red delete button next to the old payment method, then tap Delete.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I’m not able to add payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.