I canceled a free trial and it’s still trying to charge me

I downloaded a game, got a free trial and didn’t like it so I canceled it that same day and it’s still charged me

Apple Watch Series 8, watchOS 9

Posted on Jul 23, 2023 11:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2023 11:25 AM

1.

See:


2.

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



1 reply
Question marked as Top-ranking reply

Jul 23, 2023 11:25 AM in response to Dan1775

1.

See:


2.

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



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I canceled a free trial and it’s still trying to charge me

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