Locked iphone 14 pro with Carrier as iphone 54.0

Question

Locked iphone 14 pro with Carrier as iphone 54.0

I bought this "new-in-box, unlocked iphone 14 pro" online (I know!) It's supposed to be unlocked but it's not. Now I'm stuck with a 1400.00 brick with 1T of space. I'm trying to go about unlocking thru various websites but I don't even know who it's locked to. It says: Carrier - iPhone 54.0. Who do I tell them it's locked to? Is it even "unlockable"? Any advice is appreciated.

Signed,

Silly girl with 30 years of Apple experience that should know better.

iPhone 14 Pro, iOS 16

Posted on Jul 21, 2023 2:01 PM

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Answer 1

sberman

Level 10

271,702 points

Jul 21, 2023 2:22 PM in response to flowers_gardens

flowers_gardens wrote:

I bought this "new-in-box, unlocked iphone 14 pro" online (I know!)

This would have been perfectly fine … if the seller were Apple or an Authorized Apple Retailer. (Of course, if that were in fact true, you could simply exchange the iPhone!)

Are you able to go to Settings > Cellular and get a clue there?

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Answer 2

Jul 23, 2023 7:25 AM in response to sberman

sberman,

Thanks for your reply. I was told after I bought it that it would work on a T-Mobile network. (Mint included) I took it to T-Mobile and they couldn't do anything with it because it says "iPhone 54.0" in the carrier field.

I currently have Spectrum on my old phone and I'm not able to do an eSIM transfer (not supported). Not sure what to do with it now. Expensive iPhone camera I guess.

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Answer 3

sberman

Level 10

271,702 points

Jul 23, 2023 11:34 AM in response to flowers_gardens

flowers_gardens wrote:

I was told after I bought it that it would work on a T-Mobile network. (Mint included) I took it to T-Mobile and they couldn't do anything with it

So the seller deceived you. Exchange or refund the iPhone with the seller.

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Answer 4

Jul 24, 2023 7:19 AM in response to sberman

Yes. I've tried that route. Unfortunately, that option is off the table. They've been arrested and although that may be good for other future buyers, it doesn't open my phone and I'm still out a significant amount of money. My stupid, costly mistake. I'll use it as a camera for now.

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Answer 5

Jul 23, 2023 7:27 AM in response to flowers_gardens

..and to your question. I'm not able to get past the "set up cellular" prompt.

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Locked iphone 14 pro with Carrier as iphone 54.0

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