iCloud and I cloud drive

I purchase 50 gb of iCloud space showing I have used about 15 but now I am getting messages saying I need to purchase iCloud drive space as liquote have used my free 5 gb does anyone know what is going on here


iPad mini 5, iPadOS 16

Posted on Jul 20, 2023 11:23 AM

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Question marked as Top-ranking reply

Posted on Jul 21, 2023 12:00 PM

Hello Issy1911,


Thanks for using the Apple Support Communities!


Is this happening on all of your devices or one specific device?


Are you using the same Apple ID on all of your devices? If so, you'll want to reach out to Apple Support to look into that and see what may be happening.


You can reach out to them here: Get Support


Take care!


1 reply
Question marked as Top-ranking reply

Jul 21, 2023 12:00 PM in response to Issy1911

Hello Issy1911,


Thanks for using the Apple Support Communities!


Is this happening on all of your devices or one specific device?


Are you using the same Apple ID on all of your devices? If so, you'll want to reach out to Apple Support to look into that and see what may be happening.


You can reach out to them here: Get Support


Take care!


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iCloud and I cloud drive

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