What happens when I go through the process of having Apple password reset and get a confirmation that I would receive an email or text to recover my account but don’t get either

What happens when I go through the process of having Apple password reset and get a confirmation that I would receive an email or text to recover my account but don’t get either?


iPhone 12

Posted on Jul 19, 2023 12:48 PM

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Question marked as Top-ranking reply

Posted on Jul 19, 2023 1:10 PM

If you didn't receive your verification or reset email, read this Apple Support article: If you didn't receive your verification or reset email - Apple Support

"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account."


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


"This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." ➞ Contact Apple for help with Apple ID account security - Apple Support



1 reply
Question marked as Top-ranking reply

Jul 19, 2023 1:10 PM in response to kyong163

If you didn't receive your verification or reset email, read this Apple Support article: If you didn't receive your verification or reset email - Apple Support

"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account."


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


"This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." ➞ Contact Apple for help with Apple ID account security - Apple Support



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What happens when I go through the process of having Apple password reset and get a confirmation that I would receive an email or text to recover my account but don’t get either

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