Trying to get my. iPhone 14pro max to turn off I have tried as I do when turning off
iPhone 14 Pro Max, iOS 16
This is a public forum of other customers, you are not talking to Apple support.
With that in mind, Apple cannot restart or shut off your iPhone remotely. Instead, please try a forced restart again.
First take any case off the iPhone. Then, in this order and as quickly as you possibly can:
Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.
iPhone 14 will not turn off or let me get off the shut down screen
carronsh wrote:
Trying to get my. iPhone 14pro max to turn off I have tried as I do when turning off
Try Force restarting: Force restart iPhone - Apple Support
I have tried everything but it will not move
carronsh wrote:
iPhone 14 will not turn off or let me get off the shut down screen
click on the blue link that Libby and I posted.
Can you not shut my phone down from there ?
I keep asking but you say clink on the link but noting it telling what to do I have tried to force shut down
Hello. I can not get my iPhone 14 pro max. To turn off it shows the screen to turn off but will not. I was on the phone talking when the lady said good by it stayed on the call I waited a few min then hit the end call I have tried the side button
