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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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My right ear pod is not charging.

What do I need to do to get the right ear pod to charge?


AirPods Pro

Posted on Jul 18, 2023 9:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2023 9:51 AM

Hi there swabian7,


If the right side of your AirPods Pro isn't charging, start by resetting them with the steps below to see if that resolves the issue for you:


1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
* If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
* If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.

You'll find those steps here: How to reset your AirPods and AirPods Pro - Apple Support


If the right side of your AirPods Pro still isn't charging after a reset, make sure you've cleaned them and the charging case and ensured the firmware is updated to the latest version. The links below will walk you through cleaning your AirPods Pro and checking the firmware version:


How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support

About firmware updates for AirPods - Apple Support


Also, make sure you've worked through all the steps in this support article to see if they resolve the issue for you: If your AirPods won’t charge - Apple Support


If one side of your AirPods Pro still won't charge after trying all our suggestions above, the next best step is to have them serviced. This link will help you get started: AirPods Repair & Service - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Jul 19, 2023 9:51 AM in response to swabian7

Hi there swabian7,


If the right side of your AirPods Pro isn't charging, start by resetting them with the steps below to see if that resolves the issue for you:


1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
* If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
* If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.

You'll find those steps here: How to reset your AirPods and AirPods Pro - Apple Support


If the right side of your AirPods Pro still isn't charging after a reset, make sure you've cleaned them and the charging case and ensured the firmware is updated to the latest version. The links below will walk you through cleaning your AirPods Pro and checking the firmware version:


How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support

About firmware updates for AirPods - Apple Support


Also, make sure you've worked through all the steps in this support article to see if they resolve the issue for you: If your AirPods won’t charge - Apple Support


If one side of your AirPods Pro still won't charge after trying all our suggestions above, the next best step is to have them serviced. This link will help you get started: AirPods Repair & Service - Apple Support


Take care.

My right ear pod is not charging.

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