erase ipad

Got a new ipad and all data was uploaded to it. I want to erase old ipad to give it to someone. i went to settings, general, transfer or reset ipad but the erase all content and settings is grayed out


Posted on Jul 18, 2023 9:28 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jul 18, 2023 9:33 AM

If you can't erase it through settings, try connecting it to a Mac using Finder to erase or a PC using iTunes to erase it. If it doesn't show up in those areas try putting it into recovery mode.


Please see these articles for assistance:


Erase iPad - Apple Support


Also, make sure you follow this article:


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jul 18, 2023 9:33 AM in response to 1807BP

If you can't erase it through settings, try connecting it to a Mac using Finder to erase or a PC using iTunes to erase it. If it doesn't show up in those areas try putting it into recovery mode.


Please see these articles for assistance:


Erase iPad - Apple Support


Also, make sure you follow this article:


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

erase ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.