I am getting a service recommended message on my battery- what should my next steps be?

I am getting a service recommended message on my battery- what should my next steps be? I have a 2017 Macbook pro.

MacBook Pro (2017 – 2020)

Posted on Jul 14, 2023 9:55 AM

Similar questions

Macbook Pro 2018: Service Recommended + Battery on 116 cycles Hi! I have a refurbished MacBook pro 2018, bought it on September 2019 Its currently with 116 cycles on battery and lately the message "Service recommended" for battery health has been popping up. I wanted to know if I should worry about it, since as I've been seing on the Community, this number doesn't seems high for 4 years of use. I use my macbook plugged in 95% of the time since it's always at home.
727 4
MacBook Pro Battery Service Recommended Notification – No Issues Found in Diagnostics Test...? Hey, I've recently had an issue with my MacBook Pro 15-inch 2018 device model, macOS14.0. I'm getting a "Service Recommended" notification for the battery, so I checked my current cycle count and it is at 155. I then ran a diagnostics test and it reported no issues. Has anyone else experienced this? I'm wondering if it's a software glitch or if there could be some hidden issue with my battery that the diagnostics test didn't catch. What steps should I take to determine the cause and potentially resolve this? Your insights and advice would be greatly appreciated! Thanks in advance!
8191 3
2018 MacBook Pro 15" Battery - Service Recommended After Software Update Has anyone experienced their 2018 MacBook Pro 15" battery saying "Service Recommended" after updating to mac OS Ventura? Cycle count is only 179. From what I have read online, the battery should last longer than that. Both the battery icon and the System Report say "Service Recommended." However, when I ran Apple Diagnostics based on this page: Get help with your Mac laptop battery - Apple Support and I got "No issues Found." I brought my laptop to the Genius Bar so they could take a look at it. They also found no issues with the battery when they ran Apple Diagnostics. However, when I asked if they could remove the "Service Recommended" line when you click the battery icon, they said there is nothing they can do about it and that this might be due to the OS. They suggested to just await the next update and see if it gets resolved. They also mentioned that a battery replacement is necessary when the capacity hits below 80%, and my laptop is still at 87%. Can anyone help with removing this "Service Recommended" message when you click on the battery icon on the menu bar?
1726 2

3 replies

Mac Jim ID

Level 9

56,648 points

Jul 15, 2023 8:26 AM in response to teacheringa

Follow links on the bottom of this support article for service:

Get help with your Mac laptop battery - Apple Support

Jul 15, 2023 8:30 AM in response to teacheringa

in the US, about US$250.

if you wish to defer that service, you can continue to use your Mac on power adapter until it becomes more deeply annoying. Just watch out for battery swelling, because that can damage other components.

teacheringa Author

Level 1

4 points

Jul 15, 2023 8:26 AM in response to teacheringa

I have an appointment at the Apple Genius Bar in my location next week. That was the suggestion I received after searching Apple.com

should cost less than buying a new MacbookPro

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am getting a service recommended message on my battery- what should my next steps be?