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tblish Author

Level 1

8 points

can't open contact cards sent via iMessage

I have now received two contact cards from different senders in iMessage, and I can't open them. There's a little download icon but nothing happens. And, I can't forward them either.

iPhone 12 mini

Posted on Jul 6, 2023 1:46 PM

Top-ranking reply

DerekM87

Community Specialist

Posted on Jul 7, 2023 3:04 PM

Hi tblish,

While straightforward, take a moment to restart your iPhone. A restart can often clear out unexpected behavior an app may be exhibiting.

Restart your iPhone - Apple Support

If you are still unable to open the contact card, try doing so on both cellular and Wi-Fi networks if possible. Additionally, if your iPhone needs any updates, take a moment do so:

Update your iPhone or iPad - Apple Support

Let us know the results.

Cheers!

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can't open contact cards sent via iMessage

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