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I used to have the option to delete and report a spam call but now I don't. I also see that the SMS/call reporting "none" option is enabled and I cannot turn it off. What happened to auto change that? and how do I disable it?
In addition, the same spam company calling with different numbers, twice daily, is not showing up on my blocked contacts list even though I add it EACH time they call. And no, I never answer the calls.
iPhone 13 Pro
If it is an iMessage then you should still see the "Report Junk" option at the bottom of the message if it did not come from someone in your Contacts. The Report Junk option also does not come up if you had responded to the number previously.
For SMS messages, the option is dependant on the carrier. The following support article states that "When you use iMessage, you can report spam messages to Apple. Depending on your carrier and country or region, you can also report spam you receive with SMS and MMS."
Block, filter, and report messages on iPhone - Apple Support
It is possible there was a carrier update, but I do not know why the carrier would remove that feature. I can confirm it is still there with T-Mobile.
If it is an iMessage then you should still see the "Report Junk" option at the bottom of the message if it did not come from someone in your Contacts. The Report Junk option also does not come up if you had responded to the number previously.
For SMS messages, the option is dependant on the carrier. The following support article states that "When you use iMessage, you can report spam messages to Apple. Depending on your carrier and country or region, you can also report spam you receive with SMS and MMS."
Block, filter, and report messages on iPhone - Apple Support
It is possible there was a carrier update, but I do not know why the carrier would remove that feature. I can confirm it is still there with T-Mobile.
Desperately waiting for a way to remove or turn off the Delete or Delete and Report option.
People are complaining that it doesn’t block future text from that number so only point for reporting seems to be giving free data and info to the company to sell to third parties. As they get the full text messages sent to them to look over for the “report”
I would love it if that feature was able to be turned off. Its taking advantage of people who delete a bunch of stuff fast and accidentally hit Delete Report since it pops up in the place the normal delete option is in.
Not cool man not cool at all.
so was that an update done by the carriers? because I used to be able to report until a couple of weeks ago
The SMS/Call Reporting setting can only be activated when it is used with a supporting app. Check with your carrier to see if the have an app to use for reporting. For example, Verizon uses a Call Filter app that is downloaded from the App Store. For information specific to Verizon, review these support articles.
https://www.verizon.com/support/knowledge-base-301825/
https://www.verizon.com/support/knowledge-base-129719/
Provide you cell carrier and we may be able to provide a solution for you or an app that enables this functionality.
I also seem to remember an option to Report as Spam, for PHONE CALLS. Not just text/SMS messages. And, the SMS reporting thing is TOTALLY messed up... I got a legit text from my local County Sheriff's office and it gave the option to Report Junk when I deleted it, yet the political spam texts I've been getting DO NOT give that option, nor do a few other absolutely SPAM texts (posing as Amazon, UPS or etc.). It would be nice to be able to report spam/scam phone calls!
To be clear, this is specific to Spam messages, I never had the option to Report as Junk for phone calls.
SMS/Call Reporting
