Fitness App not tracking stairs.

Fitness App is Not tracking stairs climbed.


No date or number of flights taken!


how do I correct this?

Posted on Jul 5, 2023 03:54 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 6, 2023 01:59 PM

Hello Isha10fla,


From what you've shared it sounds like your Activity is not being recorded correctly. The best steps you can take to correct or improve this behavior can be found here: Calibrate your Apple Watch for improved Workout and Activity accuracy - Apple Support


Check your settings

To make sure that your Apple Watch can get the information it needs, check these settings on your iPhone:
1. On your iPhone, open the Settings app.
2. Tap Privacy & Security > Location Services. 
3. Make sure that Location Services is turned on.
4. Scroll down, then tap System Services. 
5. Make sure that Motion Calibration & Distance is turned on.
6. Continue with the steps below.


Once you've taken these steps continue with "Calibrate your Apple Watch".


Take care!

2 replies
Question marked as Top-ranking reply

Jul 6, 2023 01:59 PM in response to Isha10fla

Hello Isha10fla,


From what you've shared it sounds like your Activity is not being recorded correctly. The best steps you can take to correct or improve this behavior can be found here: Calibrate your Apple Watch for improved Workout and Activity accuracy - Apple Support


Check your settings

To make sure that your Apple Watch can get the information it needs, check these settings on your iPhone:
1. On your iPhone, open the Settings app.
2. Tap Privacy & Security > Location Services. 
3. Make sure that Location Services is turned on.
4. Scroll down, then tap System Services. 
5. Make sure that Motion Calibration & Distance is turned on.
6. Continue with the steps below.


Once you've taken these steps continue with "Calibrate your Apple Watch".


Take care!

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Fitness App not tracking stairs.

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