Apple Watch not covered when still under warranty

I bought my friend an Apple Watch SE and it recently stopped booting. The apple logo still appears randomly so the screen still works. We sent the watch to apple to fix it and they are saying the watch will be $200 to fix. They say because there is a scratch on the screen that they can't fix the booting issue although it's still under warranty. So I either pay $200 to fix it or get it back with it unable to boot. The watch is not even 90 days old and apple won't cover it. Ridiculous. Not buying another watch after this.

Apple Watch SE

Posted on Jul 3, 2023 04:42 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2023 03:35 PM

its two separate issues. A scratch on the screen isn't causing the non booting issue. It's not standard. It's actually a scam. "We can't fix your watch because you wore it and it's not new in box". Like just fix the booting issue. How hard is it? Apple geniuses are actually idiots. It's corporate greed.

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch not covered when still under warranty

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.