Migration problems

Trying to migrate Info All Users to a New mMacBookAir from an kind of old MacBook 13"

Did process once and it stopped halfway, connection problems, even though WiFi is Solid and Stable.

After talking to Apple, tried again and same thing.

Will try connecting the Old one to Ethernet, it seems is the one that's loosing connection (guess).

Any suggestions?

Thanks a Lot.

MacBook Pro 13″, macOS 10.13

Posted on Jul 3, 2023 03:41 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2023 12:33 AM

Hi there!


Connecting both Macs together using an Ethernet cable may result in a faster migration, and could solve the issue you're seeing. If you need an Ethernet adapter for the new Mac, The Belkin USB-C to Gigabit Ethernet Adapter - Apple would work well.


Alternatively, if you had a Time Machine backup of your old Mac, you could restore that backup to your new Mac: Restore your Mac from a backup - Apple Support.


- Jack

3 replies
Question marked as Top-ranking reply

Jul 4, 2023 12:33 AM in response to Henry5

Hi there!


Connecting both Macs together using an Ethernet cable may result in a faster migration, and could solve the issue you're seeing. If you need an Ethernet adapter for the new Mac, The Belkin USB-C to Gigabit Ethernet Adapter - Apple would work well.


Alternatively, if you had a Time Machine backup of your old Mac, you could restore that backup to your new Mac: Restore your Mac from a backup - Apple Support.


- Jack

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Migration problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.