Is there a reason my back up isn’t progressing?
im trying to backup my phone and it has been in the same spot since last night. It has not progressed
iPhone 12 Pro Max, iOS 16
User profile for user:
K_Faith
User level:
Community Specialist
Hello cmoney311,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with backing up your iPhone. Are you using iCloud to back up or are you using a computer? If you're using iCloud, try the steps here to see if they resolve the issue: If you can't back up to iCloud - Apple Support
"If your iCloud backup is taking longer than expected to complete
- In iOS or iPadOS, go to Settings > Wi-Fi. Check that you're connected to Wi-Fi.
- Check your upload speed.
- Leave your device connected to power and Wi-Fi for 24 hours. If your backup still isn't done, archive important data then contact Apple Support."
We hope this helps.
Cheers!