backup iphone

I'm trying to back up my phone and when I turn on the backup this iPhone won't stay in the on position.

iPhone XR, iOS 16

Posted on Mar 15, 2023 02:16 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2023 10:31 AM

Hi mmw914,


Thanks for posting in Apple Support Communities.


We understand you're unable to back up your iPhone because the selection button turns itself off. Make sure that you have available storage in iCloud. You can check your iCloud Settings > your name > iCloud and storage will show along the top. You can remove what you don't need in iCloud or purchase more storage.


Manage your iCloud storage - Apple Support


Also, make sure that your iPhone has been restarted and running th most recent software update for the most recent performance fixes.



Regards.


2 replies
Question marked as Top-ranking reply

Mar 17, 2023 10:31 AM in response to mmw914

Hi mmw914,


Thanks for posting in Apple Support Communities.


We understand you're unable to back up your iPhone because the selection button turns itself off. Make sure that you have available storage in iCloud. You can check your iCloud Settings > your name > iCloud and storage will show along the top. You can remove what you don't need in iCloud or purchase more storage.


Manage your iCloud storage - Apple Support


Also, make sure that your iPhone has been restarted and running th most recent software update for the most recent performance fixes.



Regards.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

backup iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.