I tried sharing a memory video from Photos on my iPhone 13 Pro Max by text (iMessage) to my daughter’s iPhone 14 and they won’t play for her. I tried using the shared feature in Photos. Didn’t work. I tried saving the video to my Photos library and then sharing the saved video. Still didn’t work. The video plays for me but not for her. What gives? Why have a sharing feature that doesn’t work?
iPhone 13 Pro Max
Hi Supermater,
Thank you for using the Apple Support Communities! Does she have "Shared with You" enabled? You can check by following the steps below:
View photos and videos shared with you on iPhone
When someone shares photos and videos with you using the Messages app, you can easily find them in the Shared with You section in the Photos app. (Automatic Sharing and Photos must be turned on in Settings > Messages > Shared with You, and your friend must be in your contacts.)
1. Tap For You, then scroll down to Shared with You.
2. Do any of the following:
* Tap a photo to view it in full screen, save it to your library, share it, or delete it.
* Tap See All to view all photos shared with you.
* Tap the name of the person who shared the photo, then reply to them using the Messages app.
You can also tap Library, then tap All Photos to see photos and videos shared with you in Messages. These photos and videos have a chat bubble in the bottom-left corner of the thumbnail. Tap the thumbnail to share the photo or video, save it to your library, or delete it. To hide photos and videos shared with you in Messages, tap, then tap Your Photos Only.
Hope this helps!
Have a great day.
Photo memories video sharing problem.
