iPad unable to edit email draft
Hi there, on my ipad pro purchased August 2022 I am unable to edit email drafts saved in the outlook app. My cursor is shown in the body of the email but I can't type etc. Help!
iPad Pro, iPadOS 16
User profile for user:
K_Faith
User level:
Community Specialist
Hello JWright1234,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with editing email drafts in the Outlook app. Have you tried restarting your iPad? This simple step resolves a multitude of issues: Restart your iPad - Apple Support
"How to restart an iPad without a Home button
- Press and hold either volume button and the top button until the power off slider appears.
- Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
- To turn your device back on, press and hold the top button until you see the Apple logo.
How to restart an iPad with a Home button
- Press and hold the top button until the power off slider appears.
- Drag the slider, then wait for 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
- To turn your device back on, press and hold the top button until you see the Apple logo."
If that doesn't resolve the issue, does your iPad need updating to iOS 16.5.1? Do you have a recent backup for the data in your iPad in iCloud or your computer? If not, we recommend that you create one as described here: How to back up your iPhone, iPad, and iPod touch - Apple Support
Then update your iPadOS as outlined here: Update your iPhone or iPad - Apple Support
We hope this helps.
Cheers!