Question marks instead of pictures in emails

Suddenly I am now being shown question marks instead of images in Microsoft emails on iPad? All was ok yesterday & fine on iPhone. I have cleared old emails thinking there were maybe too many being held. Anyone any clues and know how to fix this? Thank you!

Posted on Jul 26, 2024 12:55 PM

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1 reply

Jul 26, 2024 03:57 PM in response to IDone28

There's currently an issue with Apple's Private Relay service - that also affects the related Mail Privacy Protection.

Apple - Support - System Status





The workaround, pending restoration of normal services, is to disable Mail Privacy:

Settings > Mail > [Messages] Privacy Protection > Protect Mail Activity - set to OFF


This workaround won't restore images for email already delivered to your iPad, but should resolve the problem for new mail that you receive.

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Question marks instead of pictures in emails

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