Greyed out files

The Files App is the App that you may be looking for. If you can’t find the App on one of your Home Pages, or in an App folder, try looking within the App Library itself.

Use the App Library and Home Screen to organize your iPad apps - Apple Support

If you have deleted the Files App from your iPad, it can be reinstalled from the App Store:

https://apps.apple.com/app/files/id1232058109

As for the behaviour that I believe you observe, I’ll try to explain what you see - and why. Nothing is broken.

If using the in-App file browser within Apple’s native Pages, Numbers and Keynote Apps, only the files relating to that App are directly accessible; other files within the filesystem are visible - but are deliberately shown with Grey file icons; this indicates that the file-type cannot be opened from within the current “active” App. 

If you wish to edit, move or delete any of the files with grey icons, then you should use the Files App - which allows access to all files within the filesystem. 

Given that the respective file browser UI’s are otherwise identical in appearance, it is easy to forget which file browser you are currently using (in-App, or Files) at any one time - but there is a visual indication that, when you’re “tuned in”, everything should become a little more obvious…

• When you are looking at the file browser within the Numbers App - the sidebar, title and buttons/links are coloured green. 

• For Pages - the sidebar, title and buttons/icons are orange.

• For Keynote - the sidebar, title and buttons/icons are Blue - with the entire page having a black background. 

• For the Files App, from which all files can be directly accessed, the title bar and sidebar all have black text; at top left, you will also see the Files title in black bold-text

This strategy in differentiating files by App is intended to avoid accidental deletion or changes to files that, ideally, should be stored with the App that is most appropriate for the document type.