Deletion of messages not syncing between iPhone and MacBook

I am using an iPhone, iPad and MacBook ..... all upgraded to the latest software. Messages are set up to sync to iCloud. I am also using these devices with the same iCloud account.


When I delete messages on the MacBook, the deletion is reflected on the iPad but not on the iPhone. I have tried restarting the devices but to no avail.


What am I doing incorrectly? It is convenient to delete on the MacBook rather than on the iPhone hence I would like this to be set up.


Does "Message History" setting on the iPhone have any bearing on this?


Any help would be appreciated.


Thanks in advance.

MacBook Air

Posted on Jul 2, 2023 08:11 PM

Reply
4 replies

Jul 2, 2023 11:42 PM in response to DancingLikeWolves

Your device is probably not connected to the internet. There are a few steps you can take to verify the connectivity of your device.


Firstly, you can open a web browser on your device. When you open a web browser, the initial page that loads is typically based on your browsing history or cookies. To further confirm the connection, you can tap on any link on that website. If the link opens and displays the corresponding content, it confirms that your device is indeed connected to the internet.


Another method to check internet connectivity is by opening a specific application that requires an internet connection. WhatsApp is an example of such an application. When you launch WhatsApp, it immediately attempts to establish a connection with its servers to synchronize your chats and display any new messages. If you can see your chat conversations and receive real-time updates, it indicates that your device is connected to the internet.



Connecting to Wi-Fi is the initial step, followed by establishing an internet connection.


However, it's important to note that connecting to Wi-Fi does not automatically guarantee an internet connection. In the event that you are unable to connect to Wi-Fi, the issue may stem from settings on your iPhone or the router/modem.


On the other hand, if you are unable to establish an internet connection despite being connected to Wi-Fi, the problem is likely related to the settings on your router/modem. In such cases, it is advisable to promptly contact your Internet Service Provider (ISP) for assistance.



Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...



For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support



Jul 3, 2023 12:59 AM in response to SravanKrA

Thanks for the detailed response.


Both the devices are connected to the wifi and internet and are displaying the content in the links on any given page. I have tried this earlier too, and also as suggested by you, and the internet connection works fine. Yet I am facing this issue.


I have tried this out multiple times over the course of the last 4 months but nothing is working.


Also, if it were an internet issue then the deletions would not have reflected on the iPad.


Hence, what should I be doing / checking if the internet is fine yet the message deletion does not update on the iPhone as stated in my earlier message.

Feb 18, 2024 08:10 AM in response to SravanKrA

For me it is not a connectivity issue because I can send and receive messages on both my MacBook and my iPhone. my only issue is when I delete messages on my iPhone they still show up on my MacBook, so essentially I had to curate the same set of messages twice. I had this same issue with AppleMail and stopped using it as a result, which was unfortunate because I liked the interface. For now the messaging app on my MacBook will sit unused, just like the mail app. I'm new to the Mac world and so far I'm a bit underwhelmed.

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Deletion of messages not syncing between iPhone and MacBook

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