Smart Keyboard Folio Keyboard unresponsive
3rd gen 12.9 inch iPad Smart Keyboard Folio keyboard stopped working. IoS up to date, No help w magnetic unattachment-reattchment, accessory touch toggle or on-off restart…what to do?
iPad Pro, iPadOS 16
User profile for user:
Vilas_S
User level:
Community Specialist
Hello Natenew1,
Thank you for using Apple Support Communities. Sounds like you're experiencing issues with your Smart Keyboard Folio. We also noticed that you're already coming from the following resource here: If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support
To confirm, did you already all the troubleshooting steps listed within?
1.) Update your iPad to the latest version of iPadOS. Go to Settings and tap the Software Update Available notification. If you don't see a notification, go to General > Software Update to see if an update is available.
* If you're using Magic Keyboard, make sure that you have iPadOS 14.5 or later.
2.) Remove any other iPad case or cover if you're using Magic Keyboard or Smart Keyboard Folio.
3.) Connect your Magic Keyboard or Smart Keyboard / Smart Keyboard Folio.
4.) If your keyboard doesn't immediately respond, restart your iPad.
If you already performed all these troubleshooting steps and you Smart Keyboard Folio doesn't respond or connect, then we recommend that you reach out to Apple Support. They'll need to evaluate your accessory. Use the following link to reach them: Get Support
Thank you for using Apple Support Communities. Take care.