iPhone disabled my account to App Store and iTunes. Why? I need to be able to access my Apple Music account, and pay suscriptions. It won’t let me add a card or anything at all. What should I do?

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iPhone disabled my account to App Store and iTunes. Why? I need to be able to access my Apple Music account, and pay suscriptions. It won’t let me add a card or anything at all. What should I do?

My account was disabled to App Store and iTunes. Why? I need to be able to access my Apple Music account, and pay other suscriptions. It won’t let me add a card or anything at all.

What should I do?

iPhone 11 Pro

Posted on Jun 29, 2023 09:21 PM

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Answer 1

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Mac Jim ID

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53,792 points

Jun 29, 2023 09:49 PM in response to xavimora

The only solution is to contact Apple by following this link:

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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iPhone disabled my account to App Store and iTunes. Why? I need to be able to access my Apple Music account, and pay suscriptions. It won’t let me add a card or anything at all. What should I do?

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