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Level 1

4 points

Why Apple disabled app store and itunes on my phone?

I can’t access my account and renew my Apple Music suscription.

My account was disabled to App Store and iTunes. Why? I need to be able to access my Apple Music account, and pay suscriptions. It won’t let me add a card or anything at all. What should I do?

iPhone 11 Pro

Posted on Jun 29, 2023 9:17 PM

Top-ranking reply

picas

Level 7

20,925 points

Posted on Jun 29, 2023 9:30 PM

You need to contact Apple Support: If your Apple ID has been locked or disabled – Apple Support (AU)

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Why Apple disabled app store and itunes on my phone?

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