Level 1

4 points

MacBook Air charger kit is not compatible with the adapter I bought

I bought a macbook air from 5th avenue on June 26th. Since I don't live in America under normal conditions, I bought the international adapter kit. However, when I opened the macbook product, I realized that the 35w charger was given and the kit is not compatible with the adapter. I came from new york to miami and I would like my problem to be solved. I can't contact support as I don't have a local number.

[Re-Titled by Moderator]

Posted on Jun 27, 2023 8:48 PM

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4 replies

Level 6

10,092 points

Jul 3, 2023 9:41 AM in response to Koramaz

Please see if these options are helpful:

Telephone: Contact Apple for support and service - Apple Support.
Online: Start your request online.
Chat: Live Chat with an Apple Advisor in Messages.
More Contact Info: Contact - How to Contact Us - Apple.

Good Luck!

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Level 10

424,541 points

Jul 3, 2023 9:41 AM in response to Koramaz

See your options for contacting Apple:

Contact - How to Contact Us - Apple

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Level 1

4 points

Jul 3, 2023 9:41 AM in response to Limnos

I only have internet so the methods on this website are not suitable for me

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Level 9

77,048 points

Jul 3, 2023 9:41 AM in response to Koramaz

You are not addressing Apple here. This is a community of end users and can only offer advice. Please use the contact methods provided.

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MacBook Air charger kit is not compatible with the adapter I bought

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