Hi! I have Airpods Pro A2084. The volume function on it doesnt work. Is the volume not included on this model?

Hi! I have Airpods Pro A2084. The volume function on it doesnt work. Is the volume not included on this model?

Posted on Jun 27, 2023 12:44 PM

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Posted on Jun 27, 2023 12:53 PM

Hi! It looks like you currently have the first generation AirPods (via Identify your AirPods - Apple Support). From your description, I gather that you are not able to control the volume by sliding your finger up and down the AirPods stem. this is a feature exclusive to the second generation AirPods Pro, and their model is: A2931, A2699, A2698.

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Question marked as Top-ranking reply

Jun 27, 2023 12:53 PM in response to Elle1414

Hi! It looks like you currently have the first generation AirPods (via Identify your AirPods - Apple Support). From your description, I gather that you are not able to control the volume by sliding your finger up and down the AirPods stem. this is a feature exclusive to the second generation AirPods Pro, and their model is: A2931, A2699, A2698.

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Hi! I have Airpods Pro A2084. The volume function on it doesnt work. Is the volume not included on this model?

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