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Hello —
I'm trying to do a factory reset of my very old MacBook Pro. It's mid-2014 running Big Sur, 11.7.7. I've made a couple of different attempts based on what I've found on the internet, and nothing happens — it just reboots as it normally would. Help?
Thank you.
See the following Apple Support article for information on resetting a Mac. Skip step 2 as it only applies to newer Macs and use the other steps instead. What to do before you sell, give away, or trade in your Mac - Apple Support
See the following Apple Support article for information on resetting a Mac. Skip step 2 as it only applies to newer Macs and use the other steps instead. What to do before you sell, give away, or trade in your Mac - Apple Support
My pleasure
In addition to what FoxFifth correctly suggested, for macOS Big Sur machines, you can follow the steps provided in this support page too:--> Erase and reinstall macOS
Regards
Giulio
It turned out that I had found the correct instructions but was doing things in the wrong order. All set now. Thank you.
Factory reset of my Mac
