Unable to add a card to Apple Pay. It is NOT a card issuer problem. I tried a Debit Card and a Credit card. Both came up with the error "Could not add Card". Please let me know how to proceed.

I am unable to upload a new card to the Apple Wallet. I tried both, a debit card and a credit card. Error is "could not add card".

iPhone 13 Pro, 16

Posted on Jun 27, 2023 10:11 AM

Reply
7 replies

Jun 27, 2023 10:19 AM in response to FranMcKee

I’m sorry t learn you’re having a challenge adding a debit card to your Apple Wallet on your iPhone.


Are you in a country or region that support Apple Pay?


Countries and regions that support Apple Pay - Apple Support


Does your financial institution support Apple Pay?


Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support


  • If you’ve confirmed the above, please update your iPhone to the latest iOS, 16.5.1 or higher. Older iPhones may only support 15.7.5, but Apple Pay will function.



  • Once updated, please do a forced restart of your iPhone.



  • Make sure your are signed into your Apple ID/iCloud account on your iPhone.


I understand you may have been through one or more of the steps above, but I just need to confirm what is going on with your iPhone etc.

Jun 27, 2023 11:05 AM in response to Phil0124

Thanks for your input Phil. That’s always a great link to share. I followed the link and the my screen shows different. Maybe the app is location sensitive. I’m seeing that the upcoming maintenance is restricted to American Express issues. I suspect with their gift cards being added to Apple Wallet. The resolved issue was early morning. I’m seeing this.




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Unable to add a card to Apple Pay. It is NOT a card issuer problem. I tried a Debit Card and a Credit card. Both came up with the error "Could not add Card". Please let me know how to proceed.

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