wired headset microphone not working after ios 16.5.1 update
wired headset microphone not working after ios 16.5.1 update
iPhone 14 Pro, iOS 16
wired headset microphone not working after ios 16.5.1 update
iPhone 14 Pro, iOS 16
Hello juniema,
Thanks for posting in the Apple Support Communities.
We understand that you're running into issues with the microphone not working on a wired headset you are using with your iPhone. What brand and model of headphones are you using? This is important as it will help us figure out what settings you may or may not have access to regarding this accessory.
Until we have more info, you should review article, If your headphones don't work with your iPhone or iPad - Apple Support, and try the troubleshooting actions listed there.
If your microphone doesn't work
1. Make sure that your headphones have a built-in microphone.
2. Check your microphone for blockage, like debris, lint, or plastic packaging.
3. To see if you need a replacement, try a second pair of headphones. If the second pair works, contact the manufacturer of the initial pair and ask if you need a replacement. If the second pair doesn't work, contact Apple Support.
Best regards.
Hello, it is a Apple Wired Earpods. hope that helps.
Hey there juniema,
Thanks for letting us know. You'll want to continue following the steps we previously shared with you.
Have a good one!
Hey chris_c1,
yup, checked all those steps and did nothing to improve.
Hi juniema,
Thanks for following up. If you found the issue persists after those steps, you'll want to reach out to us directly to look into your options for next steps: Get Support
Cheers.
wired headset microphone not working after ios 16.5.1 update