Ask to buy WILL NOT TURN OFF???

My child’s “ask to buy” will NOT TURN OFF?


and IT shows is NOT TURNED ON?? Yet every app he tries to download, is STILL REQUIRING MY APPROVAL??


and the apps are ALL FREE?? I will not turn off?


I have gone through everything ??


can anyone assist?


thanks!

iPhone XR

Posted on Jun 26, 2023 03:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 27, 2023 06:20 PM

Thanks for reaching out Sherylfla,


It sounds like you are having trouble with turning off 'Ask to Buy'. We can help.


You can check out these steps to Approve what kids buy with Ask to Buy:


How to turn on or turn off Ask to Buy


If you're a parent or guardian, use your own device to turn on or turn off Ask to Buy.

On your iPhone, iPad, or iPod touch:

1. Open the Settings app.
2. Tap your name.
3. Tap Family Sharing.
4. Tap your family member's name, then tap Ask to Buy. In iOS 15 or earlier, tap Ask to Buy then tap your family member's name. 
Ask to Buy is located below Screen Time.


5. Turn on or off Require Purchase Approval. 


If it is already showing as toggled off, go ahead and turn it on and back off again to refresh the setting.


Hope that helps.


Take care.



1 reply
Question marked as Top-ranking reply

Jun 27, 2023 06:20 PM in response to Sherylfla

Thanks for reaching out Sherylfla,


It sounds like you are having trouble with turning off 'Ask to Buy'. We can help.


You can check out these steps to Approve what kids buy with Ask to Buy:


How to turn on or turn off Ask to Buy


If you're a parent or guardian, use your own device to turn on or turn off Ask to Buy.

On your iPhone, iPad, or iPod touch:

1. Open the Settings app.
2. Tap your name.
3. Tap Family Sharing.
4. Tap your family member's name, then tap Ask to Buy. In iOS 15 or earlier, tap Ask to Buy then tap your family member's name. 
Ask to Buy is located below Screen Time.


5. Turn on or off Require Purchase Approval. 


If it is already showing as toggled off, go ahead and turn it on and back off again to refresh the setting.


Hope that helps.


Take care.



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Ask to buy WILL NOT TURN OFF???

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