sudden overheating and battery drain issue

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Level 1

9 points

sudden overheating and battery drain issue

My iphone 12 Pro is overheating very quickly, often through very light use - basic safari browsing or google map browsing. This is a new issue for me, it has just occurred in the last few weeks though my usage hasn’t changed. I have subsequently turned off all background app refresh and keep my screen brightness low and now carry a power bank with me so i can charge throughout the day. Could this be a new OS bug or maybe there is malware running that i cannot switch off? It seems very odd that this has occurred suddenly

I am on iOS 16.5

Posted on Jun 24, 2023 09:56 AM

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Answer 1

ProustGiulio

Level 10

209,754 points

Jun 24, 2023 11:29 AM in response to harrybennett

Well, that battery is reaching the critical point and could have unpredictable behavior (draining faster/overheating).

I suggest that you start creating a full backup of your iPhone on a regular basis (at least once a week), and make an appointment (*) to have your battery replaced at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region .

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Answer 2

harrybennett Author

Level 1

9 points

Jun 24, 2023 10:26 AM in response to ProustGiulio

84%

Considering the phone is approaching 3 years old, that doesn’t seem too bad.

Surely that wouldn’t explain it working fine a 2 weeks ago and suddenly performing badly this week

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Answer 3

ProustGiulio

Level 10

209,754 points

Jun 24, 2023 10:01 AM in response to harrybennett

What's the maximum capacity percentage in Settings>Battery>Battery Health & Charging>Maximum capacity?

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sudden overheating and battery drain issue

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