I can’t see my friends location
My friend shares her location with me and location is turned on but I can’t ever see her. We’ve stopped sharing and started again but nothing works. Any ideas?
User profile for user:
UTBadger
User level:
Community Specialist
Hey chymon2,
We'd be happy to help out with sharing your location and vice versa with a friend of yours. The following steps walk you through ensuring that's set up properly:
Share your location
When Share My Location is turned on, you can share your location with friends, family, and contacts from your iPhone, iPad, or iPod touch with Find My. You can also share your location in the Find People app on watchOS 6 or later with Apple Watch models that have GPS and cellular and are paired with your iPhone.
If you already set up Family Sharing and use Location Sharing, your family members automatically appear in Find My.
You can also share your location in Messages
Share with people
1. Open the Find My app and select the People tab.
2. Tap the Add button.
3. Select Share My Location.
4. Enter the name or phone number of the person that you want to share your location with.
5. Select Send.
6. Choose to share your location for One Hour, Until End of Day, or Share Indefinitely.
When you share your location with someone, they have the option to share their location back.
Name your location
If you want, you can name the locations that you frequently visit:
1. Open the Find My app, then select the Me tab.
2. Scroll down and tap Location.
3. Select Home, Work, School, Gym, None, or tap Add Custom Label to create your own name.
Change your sharing device
To change the device that you're sharing your location from, open Find My on the device from which you want to share. Select the Me tab, then choose Use this [device] as My Location.
Share your ETA
Learn how to share your ETA with people in Maps
Share your location via satellite
On iPhone 14 or iPhone 14 Pro with iOS 16.1 or later, you can also share your location via satellite when you're somewhere without cellular and Wi-Fi coverage. To share your location via satellite with someone, you need to already be sharing your location with that person in Find My before you're outside of cellular and Wi-Fi coverage.
You can update your location via satellite every 15 minutes.
Learn how to share your location via satellite
Learn where location sharing via satellite is available
Follow a friend's shared location
If someone shares their location with you or you request their location and they agree to share it, you can then follow their location.
Ask to follow someone's location
To start following another person, you need to first share your location with them. Then follow these steps:
1. Open the Find My app and select the People tab.
2. Select the person that you shared your location with.
3. Scroll down and choose Ask To Follow Location.
Respond to a location sharing request
When someone shares their location with you, you can choose to share your location back:
1. Open the Find My app and select the People tab.
2. Under the name of the person who sent you their location, choose Share to let them follow your location.
3. If you don't want to share your location with that person, select Don't Share (or Cancel).
This is outlined further here: Find people and share your location with Find My - Apple Support
We hope this helps out, but if not, you can reach Apple for support on the matter here: Get Support
Take care!