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How to lift a Snapchat ban on a Pre-Owned iPhone?

i got a pre owned iphone 13 pro and i tried using snapchat but the device is banned and i really need snapchat i messaged snapchat about the issue and they won’t help me or “can’t” as what they told me can you help apple?


[Re-Titled by Moderator]

iPhone 13 Pro

Posted on Jun 21, 2023 9:29 PM

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Question marked as Top-ranking reply

Posted on Jun 26, 2024 3:17 PM

surex Said:

"I purchased a pre owned iPhone 14 Pro Max Snapchat banned my device"

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So, return it. Was this purchased off a Web site? Or was it a personal sale. Find out more what to do on my first reply.

5 replies

Jun 21, 2023 9:33 PM in response to taetaeforelifersss

taetaeforelifersss Said

"i got a pre owned iphone 13 pro: i got a pre owned iphone 13 pro and i tried using snapchat but the device is banned and i really need snapchat i messaged snapchat about the issue and they won’t help me or 'can’t' as what they told me can you help apple?"

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Troubleshooting a Pro-Owned:

So, where was this purchased? You may have been sold a device that was never sold appropriately. So, return it to the seller, and have them use the following link. This the site the seller should have used prior to selling it to you: What to do Before you Sell, Give Away, or Trade In your Mac - Apple SupportThe seller should have known better.


Contacting the Domain:

If purchased off a third-party site (ie. Amazon or eBay), then contact the site, seeing if the seller can be held accountable.

How to lift a Snapchat ban on a Pre-Owned iPhone?

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