iPhone 11 Pro Max stuck on select country or region screen

I am giving away my iPhone 11 Pro Max to my grandma so I erased the iPhone and installed the move to iOS app on my grandmas Android. After that I went to setup the iPhone and couldn't get past the select country or region screen. It just gets stuck on the country I selected. And if I leave it for a while, it just goes back to the hello screen.




iPhone 11 Pro Max

Posted on Jun 20, 2023 01:02 PM

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3 replies

Jun 21, 2023 03:31 PM in response to dbnikolai

Hi dbnikolai,


Thanks for posting in Apple Support Communities.


With the erased iPhone becoming unresponsive during setup, try to force restart and set up again once it powers back on. This will refresh running processes.


On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
4. An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
5. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
6. If your phone still doesn't turn on, contact Apple Support.

You can find additional steps in If your iPhone won't turn on or is frozen - Apple Support.


Regards.


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iPhone 11 Pro Max stuck on select country or region screen

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