Noise Cancellation with One AirPod not working.

AirPods Pro - Noise Cancellation with One… - Apple Community


The bug is there for more than two years. I have only one ear working (literally, my left ear is deaf), and this feature was a savior for a while, until software update 14.5 had broken it. This is 99.9% software bug, I have new iPhone and new set of AirPods Pro (even gen2) with the same problem. Noise cancellation with One AirPod setting (Accessibility->AirPods->Noise cancellation with one AirPod) randomly resetting itself.


How to inform Apple about the fact that the issue has to be fixed?

AirPods Pro (2nd generation)

Posted on Jun 19, 2023 05:06 AM

Reply

Similar questions

3 replies

Jun 20, 2023 12:46 PM in response to wispuss

Hi wispuss,


We'd recommend making sure your paired iPhone is fully updated as outlined in the article below:


Once updated, the next time you go to sleep, put both your AirPods case with them in it and your iPhone onto the charger near each other. The firmware for your AirPods should then update overnight if one is needed.


After that, if the option for Noise Cancellation with one AirPod under Settings > Accessibility > AirPods won't turn on or keeps turning off, we'd advise contacting Apple Support directly for a closer look.


See contact options for Apple here:


Take care.

Jun 30, 2023 08:17 PM in response to manha274

Hey, manha274,


I can see you are wanted to make both of your AirPods “sound loud”. I think there might be a way to get what you are looking for but can I ask are you wanting the music that are playing the buds to sound louder such as music playing in Apple Music or an Apple TV show or are you wanting to hear outside environmental noise louder such as cars driving by or birds chirping? Also, what type of AirPods are you using if you aren’t sure you can see them under settings.


Best,


Aaron


Note: I’m not an Apple Specialist nor am

I affiliated with Apple Inc. All responses are based on my own knowledge and experience with the products. I don’t claim to be an expert. So, if I don’t get the issue on point or don’t solve your issue I apologize. I’m just a nerd who wants to help fellow users the best I can with the knowledge I have experienced.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Noise Cancellation with One AirPod not working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.