Magic keyboard touch id doesn't work without cable

Magic keyboard touch id doesn't work without cable. After unplugging cable it still works for a while, but when mac goes to sleep touchID stops working completely on magic keyboard. It also doesn't work when adding new fingerprints, only works when plugged in directly to my macbook pro M2.

MacBook Pro (M2, 2022)

Posted on Jun 17, 2023 03:16 AM

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2 replies

Owl-53

Level 10

100,249 points

Jun 17, 2023 03:58 AM in response to dovydasfromaarhus

Have seen a few, not many, similar questions regrind the Magic Keyboard with Touch ID.

Sometimes switchingOFF the keyboard and then turning back On will jolt it to working.

Still does not work - sometimes the keyboard itself has been defective

In which case >> Make an Appointment at the Apple Genius Bar and have them evaluate the Keyboard.

dialabrain

Level 10

133,493 points

Jun 17, 2023 03:31 AM in response to dovydasfromaarhus

If none of the steps in the link at the top of this page help, contact Apple Support.

You can also file a bug report from the feedback page.

Feedback - macOS - Apple

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Magic keyboard touch id doesn't work without cable