The latest security update for my iPhone 13 isn't updating with no error message

Hello, best regards

If you try to update your device, you might see one of these messages:

"Unable to Check for Update. An error occurred while checking for a software update."

"Unable to Install Update. [Software] update requires a network connection."

Try updating your device again using the same network. If you still see one of these messages, try updating your device using another network or update your device with your computer:

• Update your device using a Mac with macOS Catalina or later
• Update your device using a Mac with macOS Mojave or earlier, or a Windows PC

If the issue happens again after trying to update with multiple networks, remove the update.

If the update doesn't complete

If you're installing the update, the progress bar might appear to move slowly. The time an update takes depends on the size of the update and the number of files on your device.

When you're updating over the air, keep your device connected to a power source. If your device runs out of power, connect it to a power source and turn on the device to let the update or restore complete.

Learn what to do if your iPhone or iPadappears frozen or won't start.

Remove and download the update again

If you still can't install the latest version of iOS or iPadOS, try downloading the update again:

1. Go to Settings > General > [Device name] Storage.
2. Find the update in the list of apps.
3. Tap the update, then tap Delete Update.
4. Go to Settings > General > Software Update and download the latest update.

If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:

• Update your device using a Mac with macOS Catalina or later
• Update your device using a Mac with macOS Mojave or earlier, or a Windows PC

Learn how to use recovery mode if your computer doesn't recognize your device or your screen is stuck on the Apple logo for several minutes without a progress bar.

tell us, if you have any other questions

we will be here to guide you

To update over the air from the phone all of these requirements must be met:

• You need at least 10 GB of free storage for iOS 16 or 6 GB for iOS 15 or lower; more is better
• You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone that supports cellular 5G (12, 13, 14 or SE 3rd edition) and has a 5G network connection
• The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
• The phone must not be in Low Power Mode
• The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
• The phone cannot be in Airplane mode and must have a cellular data connection
• You cannot still have a beta of a previous version installed on the phone
• You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it

If you can't meet all of them you can still update using your computer.