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User profile for user: Wehhawa
Wehhawa Author
User level: Level 1
4 points

hi my iphone decive cant turn off. the slide to power cant slide

hi my iphone decive cant turn off. the slide to power cant slide

Windows, Windows 10

Posted on Jun 11, 2023 1:58 PM

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User profile for user: MrHoffman
MrHoffman
Community+ 2024
User level: Level 10
126,061 points

Posted on Jun 11, 2023 2:01 PM

Try using this force restart sequence to reset the iPhone: Force restart iPhone - Apple Support


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User profile for user: Katana-San
Katana-San
User level: Level 9
69,547 points

Jun 11, 2023 2:01 PM in response to Wehhawa

Hello~ Try it this way from a prior post by *Axel Foley*...


(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 



Post back if needed and take care.


~Katana-San~

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hi my iphone decive cant turn off. the slide to power cant slide

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