I am using an iphone 13 which is 6 month old and i am even using the charger . There is a manufacturing defect in my cable due toh which i am facing charging difficulty with my new cable . I went to the service centre they asked me for 35000 rupees despite of warranty. What should i do
iPhone 13, iOS 16
If this service center is an Apple Authorized Service Provider, you will need to work with them to get this resolved. If their technician examined this phone AND determined it was not a manufacturing defect, which it sounds like in this case, you can still try pursuing this further by contacting Apple Support directly. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.
Stop using the current cable if you are getting shocked and I would suggest you reach out to Apple Support for additional support in sorting out this issue.
How did you ascertain it as a manufacturing defect?
They may have given a detailed test reports that they may have conducted on your device. Did you see the report and discussed with them?
Did you go to an Apple Authorised Service Center?
Shock in charging port
