Power supply not connecting to MacBookPro 2019 16inch 2,4 GHz 8-Core Intel Core i9

p33ch wrote:

Hi,

After updating to Ventura 13.4 (this may be unrelated but this issue happened after this update) my power brick that came with the laptop isn't properly connecting to the computer. The power supply keeps toggling, and the battery isn't being charged.

I can charge the computer using other (non mac) power sources,

and I can use the power brick to charge other devices,

they are now only incompatible with each other.

I have purchased new usb-c to usb-c cables so that was not the issue either.

Sincerley,

I would use the charging cable that shipped with your Mac charger...

On an Intel mac I would reset the System Management Controller with it plugged in:

Reset the SMC of your Mac - Apple Support see the details.

p33ch wrote:

Hey,

thanks for the advice, resetting SMC with the power unit plugged in didnt work.

Try the using Apple Diagnostics to test your Mac hardware

Use Apple Diagnostics to test your Mac - Apple Support