ventura 13.4

Since upgrading to Ventura 13.4 on May 31.2023 my PHOTOS will not sync to iCloud. This is on 3 computers...my iMac, MacBook Pro and MacBook Air. All three DO NOT SYNC. My iPhone, iPad mini and iPad are syncing fine. Have been on phone with Apple Support 2-3 days and a total of about 8 hours. They have checked everything and no luck. Even took over 2 of my 3 computers and no luck. My case has now been escalated to the Engineering Department but so far NO ONE has gotten back to me. PHOTOS WILL NOT SYNC TO iCLOUD.

MacBook Pro (M1, 2020)

Posted on Jun 7, 2023 09:33 AM

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2 replies

Jun 7, 2023 09:41 AM in response to xkhcx

xkhcx wrote:

Since upgrading to Ventura 13.4 on May 31.2023 my PHOTOS will not sync to iCloud. This is on 3 computers...my iMac, MacBook Pro and MacBook Air. All three DO NOT SYNC. My iPhone, iPad mini and iPad are syncing fine. Have been on phone with Apple Support 2-3 days and a total of about 8 hours. They have checked everything and no luck. Even took over 2 of my 3 computers and no luck. My case has now been escalated to the Engineering Department but so far NO ONE has gotten back to me. PHOTOS WILL NOT SYNC TO iCLOUD.



Photo Stream is shutting down on July 26, 2023

ref: Information about the My Photo Stream shutdown - Apple Support


My Photo Stream - Apple Support



if it is a sync issue sign out of AppleID/iCloud and back in again

Sign in or out of your Apple ID on Mac




Jun 7, 2023 11:29 AM in response to xkhcx

My crystal ball is broken, so I will just have to suggest some things to check.

If the Library is on an external drive, is it formatted HFS+ or APFS--no other format will work with Photos.

Is your Library set as the System library in the Photos settings?

Are you signed in with the same AppleID on all systems?


Assuming all of that is set correctly, I would do as leroydouglas suggested and disable iCloud Photos, then re-enable. If that doesn't work, sign out of iCloud and back in.

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ventura 13.4

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