Why won’t iMessage work on my iPad?

'I just got an IPad for the first time. I tried connecting to IMessage but it continually wont connect. I’ve tried about 5 times but still no luck. A day before I had a different iPad (but we had to return it) and iMessage worked just fine. What do I need to do? I have an iPad 10th generation.

iPad (10th generation)

Posted on Jun 7, 2023 06:10 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2023 06:42 AM

Hi there,


See if this instructions work for you


If you experience issues like conversations in Messages showing up as separate threads or sent messages appearing as green message bubbles instead of blue message bubbles when you set up a new device, update your settings using the following steps:

  1. Update your device to the latest version of iOS or iPadOS if needed.
  2. In the Settings app, tap Cellular. Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.
  3. In the Settings app, tap Messages. Turn iMessage off and then back on.
  4. Tap Send & Receive.
  5. Tap the phone number that you want to use with Messages.

If you have issues when you try to receive a FaceTime call after you set up a new device, you can also update your FaceTime settings.


6 replies
Question marked as Top-ranking reply

Jun 7, 2023 06:42 AM in response to Confused12z

Hi there,


See if this instructions work for you


If you experience issues like conversations in Messages showing up as separate threads or sent messages appearing as green message bubbles instead of blue message bubbles when you set up a new device, update your settings using the following steps:

  1. Update your device to the latest version of iOS or iPadOS if needed.
  2. In the Settings app, tap Cellular. Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.
  3. In the Settings app, tap Messages. Turn iMessage off and then back on.
  4. Tap Send & Receive.
  5. Tap the phone number that you want to use with Messages.

If you have issues when you try to receive a FaceTime call after you set up a new device, you can also update your FaceTime settings.


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Why won’t iMessage work on my iPad?

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