incorrect fastest run time

I recently got an award for fastest 5k in 36 minutes while data is already there in apple watch for 31 minutes. Is there a way to correct it through apple support? I make sure in run around 3.11-3.12 to cover for loss of distance which is a common problem in most watches. has anyone else seen this problem?

Apple Watch Series 5, watchOS 9

Posted on Jun 6, 2023 03:30 PM

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6 replies

Jun 8, 2023 07:47 AM in response to sharada1985

Hello sharada1985,



Thanks for choosing the Apple Support Communities. We understand you are seeing discrepancies between what you have ran, and what your Apple Watch has registered. We suggest calibrating your Apple Watch to get the most accurate measurements possible. Below is how to do that.


Calibrate your Apple Watch for improved Workout and Activity accuracy - Apple Support



"Calibrate your Apple Watch

  1. While wearing your Apple Watch, go to a flat, open outdoor area that offers good GPS reception and clear skies.
  2. If you have Apple Watch Series 2 or later, you just need your Apple Watch.* If you have Apple Watch Series 1 or earlier, bring your iPhone for GPS. Hold your iPhone in your hand, or wear it on an armband or waistband.
  3. Open the Workout app, then tap Outdoor Walk or Outdoor Run. To set a goal before starting, tap the ... icon.

Outdoor Walk workout on watch with white band.


4. Walk or run at your normal pace for about 20 minutes.

If you don't have time to finish the workout, you can complete 20 minutes over multiple outdoor Workout sessions. If you work out at different speeds, you should also calibrate for 20 minutes at each of the speeds that you walk or run.

Whenever you walk or run outside using the above steps, your Apple Watch continues to calibrate the accelerometer by learning your stride length at different speeds. Calibration can also improve the accuracy of your calorie calculations in the Workout app, and the calorie, distance, Move, and Exercise calculations in the Activity app. "



We hope this helps.


Cheers!


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incorrect fastest run time

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