How to reset password of my MacBook Pro?

I was not able to log in using my password. It looked like I was locked out so I quit. I tried to reset my password and when through the process using Apple ID and password. Message that password reset failed User volume not found or not recognized. I never got to a screen to allow me to reset my password.


[Re-Titled by Moderator]


MacBook Pro 16″, macOS 12.1

Posted on Jun 6, 2023 07:26 AM

Reply
7 replies

Jun 28, 2024 03:07 AM in response to Tilly2021

Tilly2021 wrote:

Same Here

Reset Computer Password  for the Administrator Account Password


Intel Computer


Shutdown the computer 


Restart computer and immediately hold the two keyboard combo Command  r 


If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose. Bluetooth Kernel may not load soon enough to execute the 2 keyboard commands 


Top >> Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password


Apple Silicon M1 / M2 /M3 Computer 


Choose Apple menu > > Shut Down


If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.


Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


Press and hold the power button on your Mac until you see “Loading startup options.”


Click Options, then click Continue. 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password

Jun 28, 2024 08:13 AM in response to Tilly2021

User wrote " My MacBook Pro is locked "


Do you mean link this ?


If YES, this is a Firmware Lock


Set a firmware password on your Mac


If you forgot your firmware password


If you can't remember your firmware password, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider. Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.



Jun 12, 2023 10:58 AM in response to passwordreset

Greetings passwordreset,


If you have forgotten your Mac login password, these are the best steps to take:


"Enter a password up to three times

After making sure that you're at the login window, enter any password up to three times until you see one of the password-reset options below."If you forgot your Mac login password


Be sure to visit the link for more details.


We hope this helps!


Sincerely.


Oct 4, 2023 01:16 AM in response to JessS19

I had the same. Got into a weird loop so I thought. It appears that the old password looks filled in, but actually isn't. Really bad UX from Apple and should be fixed asap.


Its dutch, but the field below "annuleren" (Cancel) looks filled but actually isn't.. So you think everything is ok, but it is not. This means that the UX team of apple has work to do..


Version is Sonoma


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How to reset password of my MacBook Pro?

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