I have tried to restore my iphone 8 through itunes however the icon for devices isnt showing up. I want to assume that it is because of the usb i am using but when I tried my original apple charger, nothing showed up. What can I do?
You can use any USB to Lightning cable, but you need the latest version of iTunes on a PC. If you have a Mac you don’t use iTunes anymore; you use Finder.
When you connect an iP
hone to a PC the iPhone should appear near the top of the iTunes window:
But note that it would appear if the iPhone is disabled, until it is in Restore mode. Follow these instructions:
This thread has been closed by the system or the community team.
You may vote for any posts you find helpful, or search the Community for additional answers.
can I use a non apple usb to restore my phone?
Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.