Can’t Turn Off Dolby Atmos on Homepod 2nd gen

After upgrading from a 2018 1st gen Homepod to a 2nd gen Homepod, I noticed Dolby Atmos would play in Apple Music even with the feature turned off via the toggle in the Home Settings > People > Media > Dolby Atmos. I’m on iOS and HomepodOS 16.5. I have both restarted and reset the Homepod and the issue persists. Any suggestions?

HomePod, 16

Posted on Jun 3, 2023 11:00 PM

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1 reply

alma1090

Community Specialist

Jun 6, 2023 08:24 AM in response to greylawson

Hey there greylawson,

We understand your HomePod is stuck with the Dolby Atmos option enabled even though you've disabled it. We'd be happy to provide information to help you address this.

You'll want to reach out to Apple Support for further assistance: Get Support

Kind regards.

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Can’t Turn Off Dolby Atmos on Homepod 2nd gen

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