iPhone 14 Pro Max will not charge past 63% with optimized battery performance OFF as well as clean energy charging. This started happening after the IOS 16.5 update. This iPhone is brand new, purchased March 2023. (There is nothing wrong with my charger it’s brand new as well) The only way to allow it to charge past 63% is to turn my phone off.
iPhone 14 Pro Max, iOS 16
MRodriguez11 Said:
"BATTERY WONT CHARGE PAST 63%: iPhone 14 Pro Max will not charge past 63% with optimized battery performance OFF as well as clean energy charging. This started happening after the IOS 16.5 update. This iPhone is brand new, purchased March 2023 (There is nothing wrong with my charger it’s brand new as well) The only way to allow it to charge past 63% is to turn my phone off."
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Get this Serviced:
Given your location, you have a one-year, out-of-the-box, limited-warranty with this. So, take this in for a Genius Bar Appointment at your local Apple Store. Bring a proof of purchase with you.
Lgarthemagnificant Said:
"Just had my phone serviced brand new battery same issue at 64#"
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So, who serviced this? Take it back, and have it serviced once more. Stick with Apple, if you have AppleCare.
Troubleshooting iPhone Battery Charge:
Refer to these links:
I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support
II. Perform a Restart:
Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.
Go Here: Force Restart iPhone - Apple Support
III. A Few Apple Support Sites that May Help:
EGULAI Said:
“Same but 87% after upgrading to 16.5.”
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Tome for a New Battery:
If it charge not proceeding, then get this serviced, as I recommended to the OP.
Thanks for responding above. Unfortunately most consumers of Apple products do not reside near a Genius Bar and their iphone may not be under warranty.
Could Apple please explain how and why the last upgrade impacted battery charging and why an additional enhancement is yet to be received to rectifying this issue.
Apple, please keep in mind many consumers rely on your iPhone for the comfort of being able to contact someone if in need of a medical or other type of emergency, or general whereabouts or work tasks. We shouldn’t need to re-charge the iPhone 2-3 times a day, especially at the purchase price point.
Same but 87% after upgrading to 16.5.
I have the same issue as MRodrigzue11.
Apple, please respond!
Then you should follow the instructions already given by TheLittles.
Just had my phone serviced brand new battery same issue at 64#
BATTERY WONT CHARGE PAST 63%
