Face ID not working says issue? Any ideas?

This is generally a hardware issue. If the unit's on an OS version older than 16.5, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.

(240108)

Try the instructions in the following guides to address the Face ID issues that you are having.

👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.

Axel F.

chelse16 Said:

"Face ID issue notification. No option to fix it what should I do!? Any ideas???"

-------

Troubleshooting Face ID:

Tried these two links?:

• If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support

• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support