Critical Alerts Setting

I just did a reset of my iPhone SE because I was having some issues. Now that everything is back up, the Notifications area of Settings no longer has a toggle switch for Critical Alerts. The DexCom G6 app requires that this toggle be turned on but it’s not there anymore. This is a continuous glucose monitor so I need the app to work -- but it doesn't without the Critical Alerts turned on. Any ideas how to fix this?

iPhone SE (3rd generation)

Posted on May 31, 2023 04:12 PM

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Question marked as Top-ranking reply

Posted on Jun 1, 2023 07:56 AM

JLeilaniT wrote:

No this is an alert that would be in notifications under the particular app. I have restarted and even did the forced restart and no change. Thank you for the ideas though.

You would need to contact the app developer for help with that. But, first, delete the app and re-install it. That will 1)make sure you have the latest version and 2) it often fixes things.

9 replies
Question marked as Top-ranking reply

Jun 1, 2023 07:56 AM in response to JLeilaniT

JLeilaniT wrote:

No this is an alert that would be in notifications under the particular app. I have restarted and even did the forced restart and no change. Thank you for the ideas though.

You would need to contact the app developer for help with that. But, first, delete the app and re-install it. That will 1)make sure you have the latest version and 2) it often fixes things.

May 31, 2023 09:22 PM in response to JLeilaniT

Hello JLeilaniT!


Are you referring to the GOVERNMENT ALERTS found at the bottom of: Settings > Notifications?


If so, then I also have the same problem. This section of alerts is sometimes there, sometimes it isn’t. And I don’t know why this might be. Please try to Restart your iPhone - Apple Support, and see if that won’t bring them back.


If that is to no avail, try a Forced Restart.


Still nothing? Then please tell Apple about this here, and Contact Apple for support and service - Apple Support.


I hope this is helpful. Good Luck!



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Critical Alerts Setting

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