You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I'm trying to fix a 2019 Macbook Pro that has been having a trackpad issue. The trackpad will freeze upon waking/opening the lid and there is no way to fix it other than waiting it out. I booted the Macbook into safe mode and it seems to have fixed it for the most part. There is some jerkiness when scrolling but it's not freezing. Where do I go from here? What could be causing the issue? Thank you.
MacBook Pro (2017 – 2020)
Infamous XC wrote:
I'm trying to fix a 2019 Macbook Pro that has been having a trackpad issue. The trackpad will freeze upon waking/opening the lid and there is no way to fix it other than waiting it out. I booted the Macbook into safe mode and it seems to have fixed it for the most part. There is some jerkiness when scrolling but it's not freezing. Where do I go from here? What could be causing the issue? Thank you.
I would first Verify your software is up to date...
The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4
Keep your Mac up to date - Apple Support
Keep your Mac up to date - Apple Support
If no insight or resolve, on an Intel Mac—
Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
(get at least two-three rounds of the chimes when holding the NVRAM Reset)
Try resetting the SMC Reset the SMC of your Mac - Apple Support see the details.
Infamous XC wrote:
I'm trying to fix a 2019 Macbook Pro that has been having a trackpad issue. The trackpad will freeze upon waking/opening the lid and there is no way to fix it other than waiting it out. I booted the Macbook into safe mode and it seems to have fixed it for the most part. There is some jerkiness when scrolling but it's not freezing. Where do I go from here? What could be causing the issue? Thank you.
I would first Verify your software is up to date...
The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4
Keep your Mac up to date - Apple Support
Keep your Mac up to date - Apple Support
If no insight or resolve, on an Intel Mac—
Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
(get at least two-three rounds of the chimes when holding the NVRAM Reset)
Try resetting the SMC Reset the SMC of your Mac - Apple Support see the details.
It's not, it's still using macOS Mojave. There's not enough space to update to Ventura. Do you think that would fix the issue? I don't see why it would matter as it was working fine for years on Mojave.
Freezing trackpad issue
